iFlight-Where dreams can fly

Product Support

Select Your Product

Select a product category to access dedicated user guides and technical documentation.

Repair Services

Repair Process

Submit a repair request, and let our technical team take care of the rest.

01
Describe the Issue

Fill in the repair request form with your product and issue details.

02
Ship Your Product

Pack and ship your product to the nearest iFlight service center.

03
Diagnosis & Repair

Our technicians inspect, diagnose, and perform all necessary repairs.

04
Return Shipping

Your repaired product is tested and shipped back to you.

Submit a Repair Request
FAQ

Popular Questions

Quick answers to the questions pilots ask most.

Browse FAQ
Shipping Time And Rules

Shipping times for each product vary based on availability. The availability of each product is displayed when you place an order at https://shop.iflight.com. If your order contains multiple products, the estimated shipping time will be based on which product needs the longest. We generally do not split orders, but we will ask customers if they want to ship the products that are in stock first.


Estimated Time

1. In stock: You should plan for at least 2-3 business days from the time your order is placed until it is shipped. Please also keep in mind that the number of days refers to "business" days, which is Monday through Friday.

2. Back-ordered: Usually it will take 2-3 weeks to ship out.

3. Pre-order: We will ship it within 3~4 weeks.If the time is extended due to force majeure, or if it can be shipped in advance, we will notify you.


Out of Stock: We will contact you within 48 hours. Please note that shipping may be delayed during.

Delivery and Shipping Fee

Orders will be shipped by FedEx, UPS or DHL. We are unable to ship to PO Boxes. Due to air transportation restrictions, it is recommended to purchase no more than two batteries per order. For orders from areas such as Alaska, Hawaii, puerto rico or the central mountainous regions, delivery time will be slightly longer.

We offer free air post shipping on orders of $100 or more. If your order does not qualify for free shipping, the shipping fee will be shown on the address-filing page once the order is settled. The following countries do not have air post transportation channels yet:Alaska, Puerto Rico, Guam, Hawaii, Cyprus, Iceland, Iran, Kazakhstan, Maldives, Pakistan, Philippines, Sri Lanka, Costa Rica, French Polynesia, etc.

Order and Logistics Tracking

Notification

After the order is shipped, you will receive a notification email containing the tracking number. You can click the link and skip to the express company’s official website to check your package shipment status.


Tracking Your Order

1. Log in to your iFlight account and look at your order history.

2. Contact iFlight Support (Send emails to sales@iflight.com)

Practical Buyer’s Guide

Unsure how to select an iFlight FPV drone matching your flying style? Whether you are a new pilot, content creator, long-distance explorer or filmmaking professional, the practical Buyer’s Guide covers the current product lineup to support your purchasing decision. Link

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